FAQ

Frequently Asked Questions

How long does the oil last?

Natural oils last approximately 1 year sometimes longer with proper care. Cap the glass tightly so as not to expose it to oxygen.

How should I store the oil?
Natural oils can’t stay fresh without proper storage. It does not react well to changes in temperature. Store oils someplace dark and cool out of direct contact with sunlight.

Natural oils are flammable. Thus, do not leave them near fires, candles, cookers, or any other sources of ignition. Don’t forget to keep them away from children. The natural oil is not something they can play with.

How do I use the oil?

Apply two small drops of oil to finger, then lightly massage over external private area for a delicious aroma. The oils can also be used on the entire body (behind ears, underarms, between breast, wrist, belly button, inner thighs and lower back.

EXTERNAL USE ONLY

What’s the difference between Essential Oils and Natural Oils?

Our love of fragrance has been around from the beginning of time and is deeply rooted in many cultures. As early as 2000 B.C. the Ancient Egyptians were extracting natural plant essences to use on their bodies.

Natural fragrance oils are blends of isolates that are extracted through the same process that are used to get essential oils. The difference is that:

  • When you extract an essential oil you are extracting the entire scent complex compound.
  • When you extract an isolate you are extracting a single scent molecule.
When will my order be shipped?
Your package will be shipped within 2 BUSINESS DAYS of placing your order, unless your order is placed when we are closed. In that case, your order will be shipped when Fllowerbox re-opens.
How long does shipping take?
You will normally receive your package 3-5 business days from the day you place your order, except during holiday seasons or inclement weather. In those cases, shipping may take slightly longer.
What is your Return Policy?
All sales are final and there are no refunds. Exchanges can be made within 7 days of receiving your order in original packaging, un-opened with sales receipt. You must include a note with your name, phone number, and a written exchange request advising us of what you would like to exchange. Send your oil back to us with signature confirmation to:

Fllowerbox
PO Box 6744
Columbia, MD 21045

Once we have received your returned order, we will contact you via email to process the exchange. You are responsible for any exchange shipping fees unless Fllowerbox was the party at fault.

What Is Your Privacy Policy?
Fllowerbox respects and protects the privacy of our customers. We want to make sure that your online shopping with us is the very best experience. All personal information given to us will be kept strictly confidential and will not be shared, sold or disclosed. Your personal information will only be used to fulfill your order.